At Retro Jersey Shopper, we aim to provide a smooth shopping experience from the moment you place your order until it arrives at your doorstep. Please read our Shipping & Returns Policy below before making a purchase.

Shipping

All orders are processed within 2–5 business days after payment has been successfully received. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Times

  • United Kingdom: 7–12 Business Days
  • Europe: 7–15 Business Days
  • United States & Canada: 8–15 Business Days
  • Australia & New Zealand: 8–18 Business Days
  • Rest of the World: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or peak shopping periods.

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Returns

We want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused, unworn, and unwashed.
  • Be returned in its original packaging with all tags attached.
  • Be in the same condition as it was received.

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom jerseys (including custom names or numbers).
  • Items marked as Final Sale.
  • Products that have been worn, washed, or damaged after delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number along with clear photos of the item and packaging so we can resolve the issue promptly.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome. If your return is approved, your refund will be issued to your original payment method within 5–10 business days. Please note that shipping charges are non-refundable unless the return is due to our error.

Important Notice

Retro Jersey Shopper sells high-quality replica football apparel. We are not an official club retailer, and all products offered on our website are premium-quality replica jerseys and football apparel inspired by iconic teams, players, and seasons. By placing an order, you acknowledge and understand the nature of the products being purchased.

If you have any questions regarding shipping, returns, or your order, please contact our customer support team through our Contact page, and we’ll be happy to assist you.