Are your jerseys authentic or replica products?

All products sold by Retro Jersey Shopper are high-quality replica football apparel. We are not an official club retailer. Our products are carefully selected to offer excellent quality, comfort, and attention to detail while celebrating iconic football moments.

How long does shipping take?

Orders are typically processed within 2–5 business days. Estimated delivery times vary by destination but generally range between 7–20 business days depending on your location.

How do I choose the correct size?

Please refer to our Size Guide before placing your order. If you're between sizes or unsure, we recommend choosing the larger size for a more comfortable fit.

Can I return or exchange my order?

Yes. You may request a return within 14 days of receiving your order, provided the item is unused, unworn, and returned in its original condition. Personalized items cannot be returned.

Can I customise my jersey with a name and number?

Yes, selected jerseys can be customized with your preferred name and number. Please note that customized products cannot be returned or exchanged unless they arrive damaged or incorrect.

Will I receive tracking information?

Yes. Once your order has been shipped, you'll receive a confirmation email containing your tracking details (where available), allowing you to monitor your delivery.

What payment methods do you accept?

We accept secure payments through the payment methods available at checkout, including major credit and debit cards and other supported payment options.

What should I do if I receive the wrong or a damaged item?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos. We'll work quickly to resolve the issue.

Can I cancel or change my order after placing it?

If your order has not yet entered processing, we may be able to make changes or cancel it. Please contact our customer support team as soon as possible after placing your order.

How can I contact customer support?

If you have any questions about your order, products, shipping, or returns, simply visit our Contact page and send us a message. Our support team will get back to you as soon as possible.